Privacy Policy

Last updated 22nd September 2017


1. Who, What & Why?

This privacy policy is produced by QS Financial Planning Solutions Ltd (“we”) for users (“you”) of our website.  You should not use our website unless you are happy for your data to be processed in the manner laid out in this document and you also agree to the Terms of Service document.

We want you to understand how and why we collect, use or share your information when using our website.  We respect your privacy and only intend to collect or use information at the level needed in order for us to deliver our website, to understand and improve our business and for any legal requirements.


2. Types of Information and Its Use

Anonymous Data
We collect anonymous data to gain an understanding of how our users are using our website and to improve them.  This may include the type of device you are using, the country you are accessing our website from and more.  The 3rd parties we use may also collect anonymous data for similar purposes.

Personal Data
You may supply us with personal data, for example when contacting us by email.  We will use this as necessary to contact you or for any other reasonable purpose.  We may share this information with 3rd parties where necessary, for example emails are hosted by a 3rd party.  We do not sell your personal data.  We may disclose your personal data to relevant parties if our business is sold, if we are required to do so by law or believe such action is necessary to comply with the law.

We may use cookies on our website to gain an understanding of our business on an anonymous basis – some browsers may allow you to block these, please check their documentation for the most up to date information.  The 3rd parties we use may use cookies or other technologies to collect additional information in order to gain an understanding of their business or share details with us.  This may be able to identify you as a unique user.

Our website is not intended for children.  We do not knowingly collect, use, solicit or distribute any personal information from anyone under the age of 13 via our website.  Do not send us any personal information about yourself if you are under the age of 16.


3. Geography

We are based in the United Kingdom but may store or transfer data to other locations such as in the EU or USA where data protection in the case is deemed by us to be adequate.  3rd parties may also transfer your data to other countries at their discretion.  For example we may backup our data to a location outside of the United Kingdom and our communication providers may hold some data in the USA.


4. Security

We take reasonable steps to ensure the security of your data but this can not be fully guaranteed by anyone.  Do not provide data to us if you do not accept this risk.


5. Requesting Data Deletion

You may contact us at any time to request the deletion of your data.  Please send an email to to begin.  The extent to which we can delete data may be limited by any relevant legislation or regulatory requirements.


6. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy from time to time to better reflect the current circumstances.  Any changes will be made visible by revising the date at the top of this document.  We encourage you to review the Privacy Policy whenever you access or use our website in order to understand how your information may be collected, used or shared.  If you use our websitewe must assume that you have consented to the most up to date Privacy Policy.


7. Contact Us

If you have any queries relating to this Privacy Policy, email

This is the end of the document